CompetencyExplain the basic models of quality improvement in healthcare.Course ScenarioChaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the followingEmergency room services

Competency

Explain the basic models of quality improvement in healthcare.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

  • Emergency room services
  • Intensive care
  • Surgical care
  • Obstetrics
  • Diagnostic services
  • Some rehabilitation therapies
  • Inpatient pharmacy services
  • Geriatric services
  • Consumer physician referral      services

Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them.

Scenario Continued

The CEO has met with you to let you know that some members of the Board of Directors are questioning the value of developing a quality improvement plan. She has asked you to create an executive summary and an information sheet to be included in the next Board packet.

Instructions

Topics for the executive summary should include:

  1. What is a Quality Improvement      plan?
  2. Why do healthcare facilities      create improvement plans?
  3. Why would you recommend the      facility create and implement a QI plan?

NOTE – APA formatting for the reference list, and proper grammar, punctuation, and form required.

After completing the Executive Summary, you will create a one-page information sheet for the Board that they can use to answer questions about QI plans.

  1. The information sheet should give      your CEO and the Board of Directors enough information to have an educated      conversation with patients and other stakeholders on the value of QI      plans.
  2. Make sure to use audience-specific      language and tone on your information sheet. Remember, you are writing      this information sheet for your CEO and the Board of Directors.
  3. Be creative, and make your      information sheet fun and organized.
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